CareFirst BlueCross BlueShield - Frequently Asked Questions
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Frequently Asked Questions - Personal Comprehensive

The Frequently Asked Questions below refer to the Personal Comprehensive health plan. If this is not your plan, please return to the FAQ Home Page.


Enrollment
How can I cover my newborn from birth?
How do I obtain coverage for my newly adopted child?
How do I add or delete coverage for family members?
Can I cover a dependent who lives out-of-state or my child living away at school?
How often can I change benefit plans?
How long can my children remain covered?

General Information
What happens to my coverage if I move out of the area?
What happens to my coverage if I quit my job or I'm laid off or fired?
What happens to my coverage if I retire?
What happens to my coverage if I turn 65?
What if I become disabled?
Is my child covered while in college?
How do I obtain a copy of my Certificate of Coverage?
How long can my child be covered if he or she has disabilities?
What if my spouse and I divorce?
Do I have coverage for pre-existing conditions?

ID Number Conversion to Non-SSN
Why is CareFirst replacing my identification (ID) number?
What will my new number look like?
Will my dependents receive new ID numbers as well?
Will I receive a new member ID card?
Will CareFirst still use my Social Security number?
What if I live in a state where legislation banning the use of Social Security numbers has already been passed?
Does my doctor know to use the new number when submitting my claims?
If I submit my own claims, what number should I use?
Should I show my new member ID card to my doctor?
What should I do when I receive my new member ID card?

Member Services
What are your Member Services hours?

Pharmacy
How do I get a list of preferred drugs (Formulary information)?
How do I get prescriptions filled through a mail order pharmacy?
What is the difference between generic and brand-name drugs and how does that difference affect my benefits?
If I am going to be out of town for an extended time, how do I get an extra supply of drugs to cover me through that period?
Can I get reimbursed for drugs I got from a pharmacy not in the network?
What is a Formulary (or preferred drug list) and how does it affect me?

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Serving Maryland, the District of Columbia and portions of Virginia. CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc., an affiliate company, also offers health benefit products and services on this site.

CareFirst BlueCross BlueShield and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association.

® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.